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F&B: Managing Your Menu and Orders

The Food & Beverage module allows you to manage your café's menu items and process food orders efficiently, turning your gaming café into a complete entertainment destination.

Adding Menu Items​

Creating a New Food Item​

Navigate to the F&B section and click "Add Food Item" to add new menu items.

Add Food Item configuration pop-up

Item Configuration:​

Basic Information:

  • Item Name: Clear, descriptive name (e.g., "Cheese Burger", "Cold Coffee")
  • Category: Food type (Snacks, Beverages, Meals, Desserts)
  • Description: Brief item description for staff reference
  • SKU/Code: Internal tracking code (optional)

Pricing & Availability:

  • Price: Item cost in local currency
  • Tax Rate: Applicable tax percentage
  • Availability: Always available / Time-based / Stock-based
  • Preparation Time: Estimated time to prepare (helps manage customer expectations)

Display Settings:

  • Image: Upload item photo for visual menu
  • Display Order: Position in menu list
  • Active Status: Show/hide from active menu
  • Dietary Tags: Vegetarian, Vegan, Gluten-free, etc.

Managing Your Menu​

Organize your menu effectively:

  • Quick Bites: Instant snacks (chips, cookies)
  • Beverages: Hot & cold drinks
  • Meals: Substantial food items
  • Gaming Fuel: Energy drinks and supplements
  • Combos: Bundled offers

Inventory Management​

Track stock levels (optional):

  • Set minimum stock alerts
  • Update availability in real-time
  • Automatic "Out of Stock" marking
  • Purchase order suggestions

Processing F&B Orders​

The sales process for F&B items is identical to the GamePass sales system, ensuring consistency and ease of use for your staff.

Quick Order Process:​

  1. Select Customer: Choose existing user or walk-in customer
  2. Add Items: Browse menu and add items to cart
  3. Apply Modifiers: Add special instructions if needed
  4. Process Payment: Accept payment via available methods
  5. Generate Receipt: Print or digital receipt options

Order Management Features:​

  • Order Queue: View pending orders in kitchen display
  • Order Status: Mark as Preparing → Ready → Delivered
  • Order History: Track all F&B transactions
  • Quick Reorder: One-click repeat orders for regulars

Kitchen Display System​

If equipped with a kitchen display:

  • Orders appear automatically
  • Color-coded by preparation time
  • Audio alerts for new orders
  • Mark items as complete

Best Practices​

Popular Gaming Café Items:

  1. Energy Boosters: Energy drinks, coffee varieties
  2. Quick Snacks: Chips, nachos, popcorn
  3. Comfort Food: Burgers, pizzas, sandwiches
  4. Healthy Options: Fruits, salads, smoothies
  5. Gaming Combos: PC time + meal deals

Pricing Strategy​

  • Combo Deals: Bundle F&B with gaming time
  • Happy Hour: Discounted rates during off-peak
  • Member Perks: Special prices for regular customers
  • Bulk Orders: Discounts for tournament catering

Operational Efficiency​

  1. Pre-made Items: Stock ready-to-serve items for quick service
  2. Limited Menu: Focus on items that can be prepared quickly
  3. Supplier Partnerships: Regular delivery schedules
  4. Waste Tracking: Monitor and minimize food waste

Promotions & Marketing​

Special Offers​

Create attractive F&B promotions:

  • Gaming Marathons: Free snacks with extended sessions
  • Tournament Specials: Branded menu for events
  • Birthday Treats: Complimentary items for birthdays
  • Loyalty Rewards: Points for F&B purchases

Display & Visibility​

  • Digital Menu Boards: Update prices instantly
  • Table Tents: Promote daily specials
  • In-game Notifications: Alert users to food specials
  • Social Media: Share menu updates and offers

Reporting & Analytics​

Monitor F&B performance:

  • Sales Reports: Daily, weekly, monthly revenue
  • Popular Items: Best-selling products
  • Peak Hours: Identify busy meal times
  • Profit Margins: Track item profitability
  • Customer Preferences: Analyze ordering patterns

Health & Safety Compliance​

Maintain food safety standards:

  • FSSAI License: Display registration prominently
  • Hygiene Protocols: Regular staff training
  • Allergen Information: Clear labeling
  • Temperature Logs: For refrigerated items
  • Expiry Tracking: Systematic date monitoring

Integration with Gaming Experience​

Enhance the gaming experience:

  • Desk Service: Deliver orders to gaming stations
  • Pre-order System: Order food before session starts
  • Gaming Packages: Themed meals for game launches
  • Tournament Catering: Bulk orders for events
  • Late-night Menu: Limited items for night sessions